Terms & Conditions

Please carefully read through the terms and conditions & privacy policy before placing your orders. Once placing an order with "TimeCrafts By Andrew Eldridge" you have agreed to the terms and conditions and privacy policy linked below.

Products and Ordering:

Hand Made Products

My handcrafted products are made to order using only fallen wood, pruned trees and shrubs, or reclaimed timber and they are finished with natural sealers and, or polishes. Some products also use naturally dyed coloured resin glues, or putties to stabalise the wood, Please note:  Each item will be unique in the amount of checking and inset stabalisation sizes due to the movement of natural wood during its drying process.  Each piece of wood has its own unique colouring and the image represents the product rather than the actual shape or shade of the wood.  All this is what makes each product unique and therefore none should be seen as faults as each will tell its own story of growth patterns within the wood.

Ordering Procedure

All orders are dealt with on an individual basis. All items are subject to wood availability, I will notify you as soon as possible if the goods you have ordered are not available.
The majority of my items are handmade and while colour and reproductions as close to photos shown, every piece is individual and variations in actual good may occur. We cannot accept responsibility for these variations.

Cancelling an Order

As my products are made to order you should note, these bespoke items cannot be cancelled or returned unless where a product inlaid into the wood such as a clock is faulty.

While I do not generally offer generic ready made products, where I do, you may cancel these orders from the moment you place the order until 14 working days after you have received the goods.

Complaints

Please note, any damages to your order must be notified within 72 hours of receipt via email or writing. Returned items must be returned in original packaging. If you are unhappy with your purchase, please contact us immediately. Please note returns postage and packaging is none refundable.  Once authorised, any returns must be sent requiring a signature!

Delivery Information

As the vast majority of my products are made to order, I aim to produce and dispatch within 21 days with delivery taking usually between 2 to 3 days on mainland UK.

Please note a signature will be required.

Important Note:  If your parcel arrives visibly damaged, please report it to the carrier and photograph it before they leave, then notify me immediately.  If you fail to do so and the product inside is damaged, you could invalidate the insurance on the product in which case I reserve the right to refuse its return.

Website Use:

Access to and use of this website is subject to the following terms and conditions and the laws of England and Wales.

Copyright

Copyright 2020 TimeCrafts By Andrew Eldridge. All rights reserved. All copyright and other intellectual property rights in all text, images, sound, software and other materials on this site are owned by Andrew Eldridge, or are included with permission of the relevant owner. You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or site, whether in hard copy or electronic format, including posting to any other site. No other licence or right is granted.

Disclaimer

Andrew Eldridge makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided as is and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Andrew Eldridge makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall Andrew Eldridge, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law.

Content

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Neither Andrew Eldridge, employees or agents shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss. We reserve the right to make any changes and corrections to this site as and when we consider it appropriate and without notice.

Linked Sites

At various points throughout the site you may be offered links to other internet sites relevant to Andrews dance class and event business "JiveX - Modern Jive".  Whilst it is the intention of Andrew Eldridge that you should find these other sites of interest, Andrew Eldridge, employees or agents shall have any responsibility or liability of any nature whatsoever for these other sites or any information contained in them, and each will be subject to its own terms, conditions and privacy.

Privacy

Please Note: When you accept the terms of conditions to make a purchase or continue to use the site, you are accepting that you have also read and understand the full privacy policy.

 
 

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